1&1 Avis d'utilisateurs

Basé sur 51 avis dans 6 langues
4.1
MAUVAIS

La note des clients pour 1&1

  • Fiabilité
    4.1 / 10
  • Tarif
    4.9 / 10
  • Convivial
    3.9 / 10
  • Support
    3.3 / 10
  • Caractéristiques
    4.1 / 10

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Seulement 2 1&1 reviews are sont disponibles dans en français. si vous souhaitez voir les commentaires dans d'autres langues cliquez ici
Jean Marc
Canada
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivial 6.0
  • Support 4.0
  • Caractéristiques 8.0
4.4
NOUVEAU

Négociation, Négociation ...

Service utilisé: Partagé
C'est très difficile de résilier un contrat avec eux.
On ne peut pas retirer son moyen de paiement du site,
et donc ils continuent à facturer ...
La page web de facturation ne fonctionnait même pas ...
Au téléphone, j'ai été r...Lisez la suite
Florent Pregue
France
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivial 2.0
  • Support 2.0
  • Caractéristiques 2.0
2.0

Offre gratuite et arnaque caché

Attention aux noms de domaines offert par 1&1, ceux ci renferme des offres promotionnels pour des services aux noms barbares dont vous ne voulez pas. Passé 1 mois ces services deviennent payant et on vous prévient à 23h59 par ...Lisez la suite
Dave Mangham
Royaume-Uni
  • Fiabilité 10
  • Tarif 6.0
  • Convivial 8.0
  • Support 8.0
  • Caractéristiques 6.0
7.6
NOUVEAU

Not as bad as it seems!

I've been with !& 1 for a few years now without any problems, until a week ago!
I had a problem where my FTP app refused to connect. I contacted !& 1 support and their helpdesk operative ( a rather supercilious individual...Lisez la suite
Courtney Withers
États-Unis
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivial 2.0
  • Support 2.0
  • Caractéristiques 2.0
2.0
NOUVEAU

DO NOT Do Business with 1&1 (1and1.com)

Service utilisé: Partagé
I'm the domain manager for an affiliate-related copywriting company. We used to have over 100 domains in our 1&1 portfolio. Due to their mismanagement and convoluted system (including but not limited to platform navigation, co...Lisez la suite
Riad Zejnilagic Trumic
Bosnie-Herzégovine
  • Fiabilité 2.0
  • Tarif 8.0
  • Convivial 2.0
  • Support 2.0
  • Caractéristiques 6.0
4.0

Dont let them trick you

Service utilisé: Partagé
Worse hosting provider. They promise you a lot but you dont get anything. I canceled my hosting package months ago and asked for a refund, still didnt get anything and the support is just ignoring emails. Payed for a whole year of...Lisez la suite
Mike McNally
Royaume-Uni
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivial 2.0
  • Support 2.0
  • Caractéristiques 2.0
2.0

Complete rip off

Basically they charged me for things without telling me, Ive tried to cancel by phone, email and left messages for them to call me back, when i looked at there reviews a chat window opened and I thought great, I might get somewher...Lisez la suite
Nicholas Godwin
Nigéria
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivial 2.0
  • Support 2.0
  • Caractéristiques 2.0
2.0

1and1 Hosting

Service utilisé: Cloud
1and1 brought my site down without a reason and without notice since the last 48 hours, and haven't put it up again. I've called them them several times to no avail. Before now I've had a serious problem with their customer servic...Lisez la suite
 
Rubin Hooper
Royaume-Uni
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivial 2.0
  • Support 2.0
  • Caractéristiques 2.0
2.0

BEWARE! Unwittingly getting signed up to contract

I have been billed for a year for a load of domains I didn't want renewing. They have just sent an invoice demanding payment, and it turns up they signed me up to a contract without my knowledge.

I should be able to cancel at a...Lisez la suite
Rob Li
États-Unis
  • Fiabilité 4.0
  • Tarif 6.0
  • Convivial 6.0
  • Support 4.0
  • Caractéristiques 4.0
4.8

Run from this host!

A 1and1 rep sold us the incorrect package. We entered 200 products for sale and they stated the shipping would not do what we wanted. So we had to get a different package and start over. I blame the sales rep!!! We don't know thei...Lisez la suite
Tim Burrell
Allemagne
  • Fiabilité 10
  • Tarif 10
  • Convivial 10
  • Support 10
  • Caractéristiques 10
10

Excellent service and quick feedback

Service utilisé: Cloud
I have been hosting with 1&1 for quite sometime and I am quite happy with their feedback and service. I was a bit skeptical at first based on some reviews but I am pleasantly surprised.

Tarif

Service Marge de prix
Hébergement partagé 0,85 € - 7,73 € Voir les plans
VPS 4,29 € - 25,79 € Voir les plans
Serveur dédié 0,00 € - 257,99 € Voir les plans
Hébergement Cloud 8,59 € - 305,29 € Voir les plans
Les services et les prix sont tirés du www.1and1.com

Avis d'expert sur 1&1 2017

Rédigé par: Idan Cohen

Note de 1&1

  • Fiabilité
    10 / 10
  • Tarif
    8 / 10
  • Convivial
    9 / 10
  • Support
    7 / 10
  • Caractéristiques
    9 / 10
8.6
Noté par Idan Cohen
L'avis des experts ne se traduit pas dans votre langue. Aider la communauté et écrire un avis d'utilisateur dans votre propre langue maintenant.

1&1 Web Hosting: Serious Features at Fair Prices

At first glance, 1&1 web hosting looks good:  you can get a decent set of features for as low as $0.99. All packages include unlimited bandwidth, extra-high security features, and an easy-to-use website builder. If you are planning to expand your project in the future, you'll be able to purchase 1&1's dedicated server that will ensure stable work and full control over your website. In addition, this company offers both Linux and Windows-powered hosting.

Why Choose 1&1 Web Hosting?

  • Low-cost solutions
  • Secure geo-redundancy
  • 24/7 phone and email support
  • 30 Day money-back guarantee

Want to know if 1&1 Web Hosting is right for you?

Let's check it out.

Uptime & Reliability

Comparer
10

Stable Uptime and Solid Security

At 1&1's website you won't find a word about their uptime, but some analytical tools show that their website has been online for 99.99% of time.

1&1 does a lot to ensure high reliability:  they use cutting-edge server hardware, make daily backups, and protect your directories with a password. The special appeal is the so-called dual hosting: your website will be hosted on two different locations simultaneously, which will grant you better performance in different areas and protect your websites in case of failure.

Features

Comparer
9

They Have Something Unique for You

1&1 doesn't show-off with tons of unlimited features; still, they don't just count the bandwidth and storage (in Unlimited and Business packages). Instead, they provide really excellent features: you get access to a great image stock, dual hosting, high-quality security options, and hosting management tools. Additionally, you'll be awarded with some social marketing credits for starting the promo campaign of your project at once.

Feature Description
Disk SpaceYou get 50GB through the cheapest plan and an unlimited storage for 2 other packages.
Bandwidth1&1 has no limits for monthly traffic — transfer as much as you need.
Website BuilderYou'll use the exclusive 1&1 website builder — it's very easy to use, but the number of features is modest.
Email Accounts250 email accounts in the Starter plan, 500 accounts for Unlimited offer and no limits for the e-mail account numbers within Business package.
Shopping CartsYou can use the special eCommerce-oriented eZShop app that also includes shopping carts.
StatsThey don't indicate Statistics anywhere among their features so I guess they don't have it.
MySQL databasesRanging from 10 to unlimited in different packages with maximum volume of 1GB.
FTP Account5, 50 and unlimited in Starter, Unlimited and Business plans, respectively.
Multiple DomainsWith 1&1 you can host as many domains as you need.

Support

Comparer
7

No Live Chat

The customer support service is the weak link. The problem is that 1&1 outsources support  and this doesn't really work well for them. Long response periods, lame experience with support agents, and unfair treatment are just a few of the complaints you will hear about 1&1 customer service.

However, they do have 24/7 email and phone support for customers around the globe.

  • 24/7 phone support
  • 24/7 email tickets
  • Forum
  • Extensive FAQ section
  • No blog
  • Long response time
  • No live chat

Pricing

Comparer
8

Good for The First Year

The prices at 1&1 vary depending on the offer. For instance, you can get the cheapest Shared hosting for only $0.99/month (up to 12 months) with a minimal purchase of a 3 month plan. Their regular prices are on the average level and, if you take their bulk packages into consideration, the fees may seem rather low. Still, the price they charge for dedicated servers is often very high, although you get stable work for your money.

The signup process is quite simple even though you will see several extrafee offers (like SEO or multi-domain registration). If you don’t really need them, you can easily skip over several signup stages. The Unlimited and Business packages in Shared section include a free domain. You also get a 30-day money-back guarantee.

User Friendly

Comparer
9

Easy-To-Use, but No Website Builder

1&1 follows the trends and has a user-friendly website. All the information you need is intuitively accessible and it will take just a few minutes to register a web resource or find out some extra details about the special features of the available packages.

This web host also will provide you with several important tools developed by their IT gurus. You will be able to use 1&1 Click & Build Applications, 1&1 Website Builder (with quite an easy text editor mode), 1&1 Dynamic Content Catalog, 1&1 Online Storage, and their special 1&1 Control with many features.

+ Lots of exclusive tools

+ Intuitive website navigation

+ Easy-to-use website builder

Summary

1&1 has steady uptime and decent packages. They also provide users with a good opportunity to expand projects and move to a dedicated server after some time. Still, their customer service is really poor.

Pros

  • Nice pricing
  • Unique hosting tools
  • Dual hosting system
  • Stunning dedicated servers
  • Steady 99,99% uptime

Cons

  • Poor website builder
  • Pricing is not always fair
  • Bad customer support
Visitez 1&1 Voir les plans et les prix

Prix , plans et caractéristiques de 1&1 - 2017

Plans d'hébergement partagé

Nom du plan Espace Bande passante Nombre de sites Prix
UNLIMITED Illimité Illimité Illimité 0,85 €
UNLIMITED PLUS Illimité Illimité Illimité 4,29 €
UNLIMITED PRO Illimité Illimité Illimité 7,73 €

Plans d'hébergement VPS

Nom du plan Espace CPU RAM SE Prix
Virtual Server S 30 GB 1 noyau 512 MB 4,29 €
Virtual Server M 50 GB 1 noyau 1 GB 4,29 €
Virtual Server L 80 GB 2 noyaux 2 GB 8,59 €
Virtual Server XL 120 GB 2 noyaux 4 GB 17,19 €
Virtual Server XXL 160 GB 4 noyaux 8 GB 25,79 €

Plans de serveur dédié

Nom du plan Espace CPU RAM SE Prix
A8i 2 TB 8 x 2.40GHz 8 GB 0,00 €
L4i 2 TB 4 x 3.10GHz 12 GB 34,39 €
XL6 2 TB 6 x 2.80GHz 16 GB 0,00 €
X4i 2 TB 4 x 3.50GHz 16 GB 51,59 €
XL8 3 TB 8 x 2.60GHz 16 GB 0,00 €
o12A-32 4 TB 12 x 2.30GHz 32 GB 85,99 €
o12A-64 8 TB 12 x 2.30GHz 64 GB 103,19 €
XL12i 4 TB 6 x 2.50GHz 32 GB 128,99 €
XXL24i 6 TB 12 x 2.40GHz 48 GB 0,00 €
A8i SSD 480 GB 8 x 2.40GHz 8 GB 25,79 €
X8i 6 TB 8 x 2.40GHz 64 GB 193,49 €
X10i 8 TB 10 x 2.30GHz 128 GB 257,99 €

Plans d'hébergement Cloud

Nom du plan Espace CPU RAM Bande passante Prix
Cloud Server M 50 GB 1 noyau 1 GB Illimité 8,59 €
Cloud Server L 80 GB 2 noyaux 2 GB Illimité 17,19 €
Cloud Server XL 120 GB 2 noyaux 4 GB Illimité 25,79 €
Cloud Server XXL 160 GB 4 noyaux 8 GB Illimité 42,99 €
Cloud Server 3XL 240 GB 8 noyaux 16 GB Illimité 111,79 €
Cloud Server 4XL 360 GB 12 noyaux 32 GB Illimité 214,99 €
Cloud Server 4XL 500 GB 16 noyaux 48 GB Illimité 214,99 €
Hosting M 50 GB 1 noyau 1 GB Illimité 12,89 €
Hosting L 80 GB 2 noyaux 2 GB Illimité 21,49 €
Hosting XL 120 GB 2 noyaux 4 GB Illimité 30,09 €
Hosting XXL 160 GB 4 noyaux 8 GB Illimité 47,29 €
Hosting 3XL 240 GB 8 noyaux 16 GB Illimité 116,09 €
Hosting 4XL 360 GB 12 noyaux 32 GB Illimité 219,29 €
Hosting 5XL 500 GB 16 noyaux 48 GB Illimité 305,29 €
Un domaine gratuit est inclus lors de l'achat d'un service d'hébergement de 1&1

Emplacements de serveur

Chicago New York Washington Kansas City Londres Amsterdam Paris Karlsruhe Frankfurt am Main Munich

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