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1&1 Avis d'utilisateurs

Basé sur 34 avis dans 5 langues
4
MAUVAIS

La note des clients pour 1&1

  • Fiabilité
    4.1 / 10
  • Tarif
    5.1 / 10
  • Convivial
    3.6 / 10
  • Support
    3 / 10
  • Caractéristiques
    4 / 10

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La confiance de notre utilisateurs est notre priorité n°1! Pour cela Hosting Companies ne peut pas payer pour modifier ou supprimer des critiques.
Il n'y a aucun avis pour1&1 en français,si vous avez une expérience avec leurs services, s'il vous plaît soyez le premier à écrire un commentaire dans en français
C. Lin
États-Unis
  • Fiabilité 2
  • Tarif 2
  • Convivial 2
  • Support 2
  • Caractéristiques 2
2.0
NOUVEAU

1&1 Stole My Domain Name? ( A Nightmare!)

Service utilisé: Partagé
I applied for 2 domain names (.com & .org) and hosting service thru 1&1 on 02/20. After I got the confirmation email the same day, I was excited to build my website. Unfortunately, when I went to my control panel, my contr...Lisez la suite
Mike M
Canada
  • Fiabilité 2
  • Tarif 2
  • Convivial 2
  • Support 2
  • Caractéristiques 2
2.0
NOUVEAU

Awful service

 
Service utilisé: Partagé
Did a mistake and transferred my domain to 1and1. Soon after transfer is finished, I couldn't access the DNS settings and after 24 hours it's still not resolved. Lost tons of emails, lots of sales and money.
cm-nutra summa
États-Unis
  • Fiabilité 2
  • Tarif 2
  • Convivial 2
  • Support 2
  • Caractéristiques 2
2.0

Do not use them-a rip off

Service utilisé: Partagé
We canceled our services and continued getting charged for a year and then they sent us to collections because the credit card they were charging had been canceled. I would give them a zero if I was able to
Ella Rose
Royaume-Uni
  • Fiabilité 2
  • Tarif 2
  • Convivial 2
  • Support 2
  • Caractéristiques 2
2.0

They take your money!

30 day money back guarantee. I cancelled 2 days after a hard sell by 1 & 1 on the phone. They still took my money, now hassled trying to get a refund. Call centre is the Philippines.
Ronny Sidhu
Canada
  • Fiabilité 2
  • Tarif 10
  • Convivial 2
  • Support 2
  • Caractéristiques 2
3.6

Stay away

Service utilisé: Partagé
Billing me $29.95 from 7 years ago - something I cancelled. Sent it to Collections as scaring tactics. They know you are not their customers and want to bill $29.95 - a small enough amount for people to just pay. It is so small I ...Lisez la suite
Marco Comezzi
Royaume-Uni
  • Fiabilité 2
  • Tarif 2
  • Convivial 2
  • Support 2
  • Caractéristiques 2
2.0

A scam

Service utilisé: Partagé
Worst company ever, almost a scam. All those 5 starts are from customers who never had a problem. The customer service is non existent, they will charge you a fortune after the first year and it is very hard to cancel. If you forg...Lisez la suite
Hussan ashraf
Pakistan
  • Fiabilité 2
  • Tarif 8
  • Convivial 2
  • Support 2
  • Caractéristiques 2
3.2

dodgy company

Service utilisé: Partagé
they keep charging you for years and then give you a threat of credit agencies.
they have dodgy means to earn. they should notify you and if payment not made then domain need to be cancelled.
Denys Shaun
Ukraine
  • Fiabilité 2
  • Tarif 2
  • Convivial 2
  • Support 2
  • Caractéristiques 2
2.0

Worse Host Provider

Service utilisé: Partagé
We bought 10 domain names from 1and1.com and after a couple of days our account was suspended and when I called their support, they told me to contact the security team, I contacted the security team but received no reply. I conta...Lisez la suite
Rustem Tesim
Turquie
  • Fiabilité 2
  • Tarif 2
  • Convivial 2
  • Support 2
  • Caractéristiques 2
2.0

Crooks !!!!!

Service utilisé: Partagé
They are trying to withdraw money from the credit card identified every month. I had to cancel my credit card. I can not access the domain settings right now .. There is absolutely no such thing as customer support. It's a trap. Stay away from this company ...

Avis d'expert sur 1&1 2017

Rédigé par: Idan Cohen

Note de 1&1

  • Fiabilité
    10 / 10
  • Tarif
    8 / 10
  • Convivial
    9 / 10
  • Support
    7 / 10
  • Caractéristiques
    9 / 10
8.6
Noté par Idan Cohen
L'avis des experts ne se traduit pas dans votre langue. Aider la communauté et écrire un avis d'utilisateur dans votre propre langue maintenant.

1&1 Web Hosting: Serious Features at Fair Prices

At first glance, 1&1 web hosting looks good:  you can get a decent set of features for as low as $0.99. All packages include unlimited bandwidth, extra-high security features, and an easy-to-use website builder. If you are planning to expand your project in the future, you'll be able to purchase 1&1's dedicated server that will ensure stable work and full control over your website. In addition, this company offers both Linux and Windows-powered hosting. Why Choose 1&1 Web Hosting?
  • Low-cost solutions
  • Secure geo-redundancy
  • 24/7 phone and email support
  • 30 Day money-back guarantee
Want to know if 1&1 Web Hosting is right for you? Let's check it out.

Uptime & Reliability

Comparer
10

Stable Uptime and Solid Security

At 1&1's website you won't find a word about their uptime, but some analytical tools show that their website has been online for 99.99% of time. 1&1 does a lot to ensure high reliability:  they use cutting-edge server hardware, make daily backups, and protect your directories with a password. The special appeal is the so-called dual hosting: your website will be hosted on two different locations simultaneously, which will grant you better performance in different areas and protect your websites in case of failure.

Features

Comparer
9

They Have Something Unique for You

1&1 doesn't show-off with tons of unlimited features; still, they don't just count the bandwidth and storage (in Unlimited and Business packages). Instead, they provide really excellent features: you get access to a great image stock, dual hosting, high-quality security options, and hosting management tools. Additionally, you'll be awarded with some social marketing credits for starting the promo campaign of your project at once.
Feature Description
Disk SpaceYou get 50GB through the cheapest plan and an unlimited storage for 2 other packages.
Bandwidth1&1 has no limits for monthly traffic — transfer as much as you need.
Website BuilderYou'll use the exclusive 1&1 website builder — it's very easy to use, but the number of features is modest.
Email Accounts250 email accounts in the Starter plan, 500 accounts for Unlimited offer and no limits for the e-mail account numbers within Business package.
Shopping CartsYou can use the special eCommerce-oriented eZShop app that also includes shopping carts.
StatsThey don't indicate Statistics anywhere among their features so I guess they don't have it.
MySQL databasesRanging from 10 to unlimited in different packages with maximum volume of 1GB.
FTP Account5, 50 and unlimited in Starter, Unlimited and Business plans, respectively.
Multiple DomainsWith 1&1 you can host as many domains as you need.

Support

Comparer
7

No Live Chat

The customer support service is the weak link. The problem is that 1&1 outsources support  and this doesn't really work well for them. Long response periods, lame experience with support agents, and unfair treatment are just a few of the complaints you will hear about 1&1 customer service. However, they do have 24/7 email and phone support for customers around the globe.
  • 24/7 phone support
  • 24/7 email tickets
  • Forum
  • Extensive FAQ section
  • No blog
  • Long response time
  • No live chat

Pricing

Comparer
8

Good for The First Year

The prices at 1&1 vary depending on the offer. For instance, you can get the cheapest Shared hosting for only $0.99/month (up to 12 months) with a minimal purchase of a 3 month plan. Their regular prices are on the average level and, if you take their bulk packages into consideration, the fees may seem rather low. Still, the price they charge for dedicated servers is often very high, although you get stable work for your money. The signup process is quite simple even though you will see several extrafee offers (like SEO or multi-domain registration). If you don’t really need them, you can easily skip over several signup stages. The Unlimited and Business packages in Shared section include a free domain. You also get a 30-day money-back guarantee.
Service Sortir Marge de prix
Hébergement partagé 0,93 € - 8,49 € Voir les plans
Hébergement VPS 4,71 € - 28,32 € Voir les plans
Serveur dédié 0,00 € - 283,31 € Voir les plans
Hébergement Cloud 9,43 € - 335,25 € Voir les plans
Les services et les prix sont tirés du www.1and1.com

User Friendly

Comparer
9

Easy-To-Use, but No Website Builder

1&1 follows the trends and has a user-friendly website. All the information you need is intuitively accessible and it will take just a few minutes to register a web resource or find out some extra details about the special features of the available packages. This web host also will provide you with several important tools developed by their IT gurus. You will be able to use 1&1 Click & Build Applications, 1&1 Website Builder (with quite an easy text editor mode), 1&1 Dynamic Content Catalog, 1&1 Online Storage, and their special 1&1 Control with many features. + Lots of exclusive tools + Intuitive website navigation + Easy-to-use website builder

Summary

1&1 has steady uptime and decent packages. They also provide users with a good opportunity to expand projects and move to a dedicated server after some time. Still, their customer service is really poor. Pros
  • Nice pricing
  • Unique hosting tools
  • Dual hosting system
  • Stunning dedicated servers
  • Steady 99,99% uptime
Cons
  • Poor website builder
  • Pricing is not always fair
  • Bad customer support
Visitez 1&1 Voir les plans et les prix

Prix , plans et caractéristiques de 1&1 - 2017

Plans d'hébergement partagé

Nom du plan Espace Bande passante Prix
UNLIMITED Illimité Illimité 0,93 €
UNLIMITED PLUS Illimité Illimité 4,71 €
UNLIMITED PRO Illimité Illimité 8,49 €

Plans d'hébergement VPS

Nom du plan Espace CPU RAM SE Prix
Virtual Server S 30 GB 1 noyau 512 MB 4,71 €
Virtual Server M 50 GB 1 noyau 1 GB 4,71 €
Virtual Server L 80 GB 2 noyaux 2 GB 9,43 €
Virtual Server XL 120 GB 2 noyaux 4 GB 18,88 €
Virtual Server XXL 160 GB 4 noyaux 8 GB 28,32 €

Plans de serveur dédié

Nom du plan Espace CPU RAM SE Prix
A8i 2 TB 8 x 2.4GHz 8 GB 0,00 €
L4i 2 TB 4 x 3.1GHz 12 GB 37,77 €
XL6 2 TB 6 x 2.8GHz 16 GB 0,00 €
X4i 2 TB 4 x 3.5GHz 16 GB 56,65 €
XL8 3 TB 8 x 2.6GHz 16 GB 0,00 €
o12A-32 4 TB 12 x 2.3GHz 32 GB 94,43 €
o12A-64 8 TB 12 x 2.3GHz 64 GB 113,32 €
XL12i 4 TB 6 x 2.5GHz 32 GB 141,65 €
XXL24i 6 TB 12 x 2.4GHz 48 GB 0,00 €
A8i SSD 480 GB 8 x 2.4GHz 8 GB 28,32 €
X8i 6 TB 8 x 2.4GHz 64 GB 212,48 €
X10i 8 TB 10 x 2.3GHz 128 GB 283,31 €

Plans d'hébergement Cloud

Nom du plan Espace CPU RAM Bande passante Prix
Cloud Server M 50 GB 1 noyau 1 GB Illimité 9,43 €
Cloud Server L 80 GB 2 noyaux 2 GB Illimité 18,88 €
Cloud Server XL 120 GB 2 noyaux 4 GB Illimité 28,32 €
Cloud Server XXL 160 GB 4 noyaux 8 GB Illimité 47,21 €
Cloud Server 3XL 240 GB 8 noyaux 16 GB Illimité 122,76 €
Cloud Server 4XL 360 GB 12 noyaux 32 GB Illimité 236,09 €
Cloud Server 4XL 500 GB 16 noyaux 48 GB Illimité 236,09 €
Hosting M 50 GB 1 noyau 1 GB Illimité 14,16 €
Hosting L 80 GB 2 noyaux 2 GB Illimité 23,60 €
Hosting XL 120 GB 2 noyaux 4 GB Illimité 33,04 €
Hosting XXL 160 GB 4 noyaux 8 GB Illimité 51,93 €
Hosting 3XL 240 GB 8 noyaux 16 GB Illimité 127,48 €
Hosting 4XL 360 GB 12 noyaux 32 GB Illimité 240,81 €
Hosting 5XL 500 GB 16 noyaux 48 GB Illimité 335,25 €
Un domaine gratuit est inclus lors de l'achat d'un service d'hébergement de 1&1

Emplacements de serveur

Chicago New York Washington Kansas City Londres Amsterdam Paris Karlsruhe Frankfurt am Main Munich

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