CanSpace Solutions vs TMDHosting 2020

half of our email was ending up in our client's spam boxes. CanSpace completely cleaned up our website during the migration and since the switch, we have had no email issues whatsoever. My only regret is that we didn't switch years ago.

always listening to the customer, very friendly, they always did their best to help me , and that 24h / 24h, they are really very competent and I often came out of very complicated situation at the level of my site, I thank them and I hope that our collaborations will last many years, thank you to all the tmdhosting team who have always been there for me

my contact list says my emails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. Of course CanSpace had no idea what I was talking about but this is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that their 'senior' tech discovered that our MX records had been incorrectly entered -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.

inutilisable, parfois l'on pense avoir fait une boulette, on sauvegarde et on s’aperçoit que cela venait d'eux, des que l'on a un souci, c'est pareil, une plateforme client sympa vous explique tres aimablement quelle ne peut rien faire et vous redirige vers le service compétent. Et la ça coince. Le service ne sait absolument pas se mettre à la porté de ses clients. Au Final on a payé pour rien. En tous cas si vous souhaiter un hébergement chez eux, je loue le mien soit disant illimité à 1 euro par mois.