I run a small publishing and printing company. With SecureRack, I outsourced my file and ERP servers into the cloud and gained space for my core business machines, so I could improve productivity and revenue.
I appreciate the... Plus fair prices, the good and competent support as well as the fast performance of servers and connection. Furthermore, all data remain in Switzerland which makes me capable of printing sensitive documents from financial institutes that underlay Swiss data protection law. Moins

Happy with their services and support so far, I've been with them for a little over a year now...and the service is as excellent today as it was the day I signed up. They are always responsive, most of their services are cost... Plus -effective, and the servers are stable with consistent performance. Moins

After completeing the changeover of all our processes onto a securerack VM, in less than 6 months we received an email from SR informing us that we have a couple of months to move to a new service because the service will be ... Plus discontinued. Not to mention the outages we experienced - which are never explained!
Here is the email:
Dear Sir or Madam
For strategic reasons, our company decided to retreat from cloud service. Therefore, our cloud services «SecureRack vDatacenter» will be terminated by March 31st, 2017.
Please make sure to backup or transfer your data to alternative servers by then. We recommend the comparison portal www.cloudorado.com which provides a vast overview of cloud service offers.
As from January 1st, 2017, it will no longer be possible to place new «SecureRack vDatacenter» orders. Existing services are still available free of charge until March 31st, 2017. We recommend you to transfer your data as soon as possible, as all data and servers will be deleted irrevocably on March 31st, 2017.
If you have any questions, please contact us by phone +41 44 512 88 88 or E-Mail info@securerack.com.
We thank you for your understanding.
Kind regards,
Your SecureRack team
SecureRack by
Backbone Solutions AG
Chaltenbodenstrasse 4b
CH-8834 Schindellegi
Switzerland
Phone +41 44 512 88 88
info@securerack.com
www.securerack.com
Great job!! Why did they take our business if they knew they will be closing down the service? We had to re-pay the app developers and DB admins to move everything to google cloud - NOT CHEAP FOR A SMALL BUSINESS! Moins

I was honestly planning to sign up for Established Reseller Plan until i stumbled upon the pricing page. I must say that support was good and even waited for 15 mins since i had an urgent phone call to attend.
Anyways, long ... Plus story short and here is the break down of events.
- So when I moved to buy now page, i was a bit shocked looking at the pricing (screenshot attached)
-- What they advertised is $17.49 per month so according to this it should be $209.88 for 12 months but they are asking for 9.40
- When i asked the support staff, he told me that this is what it is and you can pay monthly and remain on $17.49
-- Then when i asked him that this would not be true because your terms on pricing say something different (Link to screenshot https://ibb.co/HGP9jg5)
-- Response was sorry that we are unable to meet in the middle way and the chat closed
Seriously they should be ranked the lowest when it comes to reseller hosting and what a disappointment. Moins