Hostwinds vs o2switch 2021

pleasure to work with as solid, reliable hosts.

again, I told them to fix it everyday for 8 days and They DID not fix the issue which was caused by them, I was in a loss for more than $2500 usd when my website was offline. Now the hosting is cancelled and they are not even refunding the money I paid them I have tried everything to get the money back from them but they keep sending their TOS to me. It wasn't my fault that their server was faulty or whatever but I paid the price and lost a lot of money. I would have stayed there if they had fixed the VPS but I was tired of creating tickets and sending messages in live chat. I had started more than 10 conversations including tickets with them. After a while I filed BBB complaint against them and they only replied once and replied their TOS as they did before and ignored me on BBB and there were no further replies from them I paid over $1500 CAD, They are just holding my $500 hostage which I have in their balance and they are not refunding me the rest of the money which i spent. it was those a little longer than a month only. Now the only option I have is to file a case in a small claims court because it was their mistake that the website was having problems and it was not fixed and I waited a long time for it to get fixed Therefore I want a refund which is still not provided to me. My father and my grandmother passed away in 2020 and I am going through depression after all that still there are people who scam small business owners me for thier hard earned money. Hostwinds you made a mistake then accept it and give me my refund.

scrit votre contrat, vous recevez un mail qui vous indique tout à la fin que le service support est inaccessible par téléphone tout le week-end. Rien de grave puisque qu'on peut les contacter par mail, sauf que vos mails reviennent chez vous avec un message d'erreur. Pour être complet, il semblerait que l'on puisse envoyer un ticket, pardon mais la coupe était pleine. Le lundi matin aux heures d'ouverture, j'ai appelé 6 fois et 6 fois et séché 6 fois sur un répondeur qui sait très bien dire "Nous ne pouvons pas prendre votre appel" ou alors " Nos lignes sont actuellement fermées" Enfin, à force de persévérance, je réussi à parler à un humain de O2switch que mes turpitudes font ricaner !! ( attitude de service de très haut niveau), je lui demande le délai de remboursement de mon paiement, mais il ne sait pas, il doit aller voir sur le site pour me renseigner…j'arrête là, j'ai rarement vu aussi peu de considération et de compréhension sur qui est un client, ses motivations d'achat et son attente en termes de promesse de service. Je me désabonne immédiatement pour prendre un contrat chez un hébergeur qui sait gagner et fidéliser des clients.