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Memset vs Kamatera

Comparison
Options comparées Visitez Memset Visitez Kamatera
Tarif
6 forfaits d'hébergement 21 forfaits d'hébergement
Prix de départ 149,71 € / mois 3,41 € / mois
Domaine gratuit Non Non
Bons de réduction Non Non
Avis des utilisateurs
2.2
4.9
Fiabilité 1.0
5.0
Tarif 3.0
4.8
Convivialité 4.0
4.9
Assistance 1.0
4.9
Caractéristiques 2.0
4.8
Avis d'utilisateurs
1 avis 124 avis
Dernier avis positif No reviews yet
Très bon service, mais pas forcément pour ceux basé en France
Inno V,
9.6
Leurs service est simplement génial, super simple d'utiliser, très clair et rapide, disposant d'une version d'essai, le seul bémol pour nous c'est que leurs serveurs étant assez loin de Paris, cela créer du délais par exemple... Plus lorsqu'on clique sur quelque chose, le click va seulement s'enregistrer une demi seconde plus tard, ce qui est normal vu la distance entre Paris et le serveur le plus proche, qui étais Londre. Si ce n'est pas quelque chose de gênant pour vous, n'hésitez pas une seul seconde. Moins
Dernier avis négatif
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Plus ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Moins
Incompetent and rude support
Slavko Lazovski,
4.4
Not recommended.
Support feels rude and apply obsessive marketing, like "Hey, I don't get, why you don't want to give me your mail, no spam guaranteed".
At the end i didn't manage to connect any of my credit cards for unknown... Plus reason. They said i should write to billing team for manual card connection. Previously not problem with this cards for any services. Moins
VPS
Non
19 forfaits de 3,41 € à 2 045,20 €
En dessous de 4 $ Non

1 vCPU (Type A, 2667MHz, 1024MB)

4,00 € / M
  • Espace : 20 GB
  • Bande passante : Illimité
Afficher le forfait 1 vCPU (Type A, 2667MHz, 1024MB)
En dessous de 8 $ Non

1 vCPU (Type A, 2667MHz, 2048MB)

6,00 € / M
  • Espace : 20 GB
  • Bande passante : Illimité
Afficher le forfait 1 vCPU (Type A, 2667MHz, 2048MB)
Plus de 10 $ Non

2 vCPU (Type A, 5333MHz, 2048MB)

12,00 € / M
  • Espace : 30 GB
  • Bande passante : Illimité
Afficher le forfait 2 vCPU (Type A, 5333MHz, 2048MB)
Serveur Dédié
6 forfaits de 149,71 € à 950,65 € 2 forfaits de 16,21 € à 25,60 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non Non
Plus de 10 $

1U 1xQuad-Core

175,46 € / M
  • Espace : 1 TB
  • Bande passante : Illimité
Afficher le forfait 1U 1xQuad-Core

1 vCPU (Type D, 2667MHz, 1024MB)

19,00 € / M
  • Espace : 20 GB
  • Bande passante : Illimité
Afficher le forfait 1 vCPU (Type D, 2667MHz, 1024MB)
Data Centers
2 de 6 3 de 6
Amérique du Nord Oui Oui
Europe Oui Oui
Asie Non Oui
Océanie Non Non
Amérique du Sud Non Non
Afrique & Moyen-Orient Non Non
Asssitance
3 de 6 3 de 6
Chat en direct Oui Oui
Support téléphonique Oui Oui
Support courriel Oui Oui
Forum Non Non
Guides vidéo Non Non
Base de connaissances Non Non
Support CMS
2 de 9 5 de 9
WordPress Non Oui
WordPress géré Non Oui
Joomla Non Oui
Drupal Non Oui
Magento Oui Oui
Fantastico Oui Non
Softaculous Non Non
PrestaShop Non Non
Zen Cart Non Non
Système d’exploitation supporté.
2 de 2 2 de 2
Windows Oui Oui
Linux Oui Oui
Langages supportés
0 de 7 7 de 7
PHP Non Oui
Java Non Oui
Python Non Oui
Node.js Non Oui
Django Non Oui
Perl Non Oui
Ruby on Rails Non Oui
Support de base de données
0 de 3 3 de 3
MongoDB Non Oui
MySQL Non Oui
PostgreSQL Non Oui
Modes de paiement acceptés
0 de 6 1 de 6
PayPal Non Non
Carte de crédit Non Oui
Skrill Non Non
Virement bancaire Non Non
Webmoney Non Non
Bitcoin Non Non
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