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Netcup vs Kamatera

Comparison
Options comparées Visitez Netcup Visitez Kamatera
Tarif
0 forfaits d'hébergement 21 forfaits d'hébergement
Prix de départ 0,00 € / mois 3,45 € / mois
Domaine gratuit Non Non
Bons de réduction Non Non
Avis des utilisateurs
2.5
4.9
Fiabilité 2.7
5.0
Tarif 3.2
4.8
Convivialité 2.2
4.9
Assistance 2.1
4.9
Caractéristiques 2.5
4.8
Avis d'utilisateurs
24 avis 127 avis
Dernier avis positif
By far the best value and performance I've had
Daniel S,
9.2
I'm using their root servers (8GB DDR4 RAM) and never had any problems. The performance is just plain awesome and that one time I had a problem regarding the GDPR the support answered very fast and friendly.
To clarify, you d... Plus o need to have some knowledge on how to set up a server, but who is renting a server without that kind of knowledge anyways?
I never had any billing problems either. Of course you have to check the contract, but for VPS e.g. there is no minimum rental time, you can cancel the server after 10hrs of usage without any problem for example and only pay for those 10 hours.
Moins
Très bon service, mais pas forcément pour ceux basé en France
Inno V,
9.6
Leurs service est simplement génial, super simple d'utiliser, très clair et rapide, disposant d'une version d'essai, le seul bémol pour nous c'est que leurs serveurs étant assez loin de Paris, cela créer du délais par exemple... Plus lorsqu'on clique sur quelque chose, le click va seulement s'enregistrer une demi seconde plus tard, ce qui est normal vu la distance entre Paris et le serveur le plus proche, qui étais Londre. Si ce n'est pas quelque chose de gênant pour vous, n'hésitez pas une seul seconde. Moins
Dernier avis négatif
Worst company ever - do not touch with a bargepole!
Very Disappointed,
4.0
TLDR; Pick someone else as your hosting provider and heed all the other negative reviews about this organisation. Learn from my own mistake and thoroughly do your homework. If what they offer sounds too good to be true, you c... Plus an bet that it is. Avoid doing business with netcup under any circumstances, no exceptions.
netcup came to me recommended as a company with excellent hosting and service. They have massively fallen short of that promise and have been an absolute nightmare to deal with. If you plan to chose them for your hosting needs, be prepared to spend an inordinate amount of time fighting about spurious charges, quibbling over semantics and waiting for delayed responses from their support team. That said, expect correspondence from them when you owe them money: your head will absolutely spin with the speed with which their email hits your inbox!
Hosting-wise the performance of their servers is reasonable but not the best that I've seen. For the most part, I've found it to be reliable although I've had lots of unresolved issues with other ISPs blocking mail originating from the netcup hosted server IP address range. And despite assurances to the contrary, this issue has never been adequately resolved by the netcup team, which is a nuisance and paints you in a very unprofessional light when you are a reseller and your own customers cannot send mail without it bouncing. If you need reliable email, route your email through a third-party.
Generally speaking, their service team is friendly although the only avenue available for support is email or calling their German support number. They do not offer a ticketing system like many of their competitors do, and email threads get very colvoluted with multiple agents providing support in varying levels of comprehendible English.
Expect most of their documentation to hit your desk in German - despite repeated requests to provide it in English. For the most part, however, Google Translate is your friend if you're prepared to put up with running everything through a translation service.
One of the biggest and most costly annoyances - and perhaps where they make up their margins on their low-cost hosting - is that payments can only be effected via a direct bank transfer or via Paypal. The former almost always results in some or other issue for which you will be charged. If you challenge or otherwise do not pay the unfair charges, expect threats of being handed over to one or collection agency. Based on other reviews, I have no doubt that they make good on their threats.
One final point and it's not something that I've ever had to deal with for any other hosting service I've purchased: if you plan to cancel any of their hosting services, be prepared to pay for a further two months. Netcup requires one full month notice and no matter how you spin this, it works out to two additional payments.
Moins
Incompetent and rude support
Slavko Lazovski,
4.4
Not recommended.
Support feels rude and apply obsessive marketing, like "Hey, I don't get, why you don't want to give me your mail, no spam guaranteed".
At the end i didn't manage to connect any of my credit cards for unknown... Plus reason. They said i should write to billing team for manual card connection. Previously not problem with this cards for any services. Moins
VPS
Non
19 forfaits de 3,45 € à 2 066,54 €
En dessous de 4 $ Non

1 vCPU (Type A, 2667MHz, 1024MB)

4,00 € / M
  • Espace : 20 GB
  • Bande passante : Illimité
Afficher le forfait 1 vCPU (Type A, 2667MHz, 1024MB)
En dessous de 8 $ Non

1 vCPU (Type A, 2667MHz, 2048MB)

6,00 € / M
  • Espace : 20 GB
  • Bande passante : Illimité
Afficher le forfait 1 vCPU (Type A, 2667MHz, 2048MB)
Plus de 10 $ Non

2 vCPU (Type A, 5333MHz, 2048MB)

12,00 € / M
  • Espace : 30 GB
  • Bande passante : Illimité
Afficher le forfait 2 vCPU (Type A, 5333MHz, 2048MB)
Serveur Dédié
Non
2 forfaits de 16,38 € à 25,86 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non Non
Plus de 10 $ Non

1 vCPU (Type D, 2667MHz, 1024MB)

19,00 € / M
  • Espace : 20 GB
  • Bande passante : Illimité
Afficher le forfait 1 vCPU (Type D, 2667MHz, 1024MB)
Data Centers
1 de 6 3 de 6
Amérique du Nord Non Oui
Europe Oui Oui
Asie Non Oui
Océanie Non Non
Amérique du Sud Non Non
Afrique & Moyen-Orient Non Non
Asssitance
4 de 6 3 de 6
Chat en direct Non Oui
Support téléphonique Oui Oui
Support courriel Oui Oui
Forum Oui Non
Guides vidéo Non Non
Base de connaissances Oui Non
Support CMS
0 de 9 5 de 9
WordPress Non Oui
WordPress géré Non Oui
Joomla Non Oui
Drupal Non Oui
Magento Non Oui
Fantastico Non Non
Softaculous Non Non
PrestaShop Non Non
Zen Cart Non Non
Système d’exploitation supporté.
2 de 2 2 de 2
Windows Oui Oui
Linux Oui Oui
Langages supportés
3 de 7 7 de 7
PHP Oui Oui
Java Non Oui
Python Non Oui
Node.js Oui Oui
Django Non Oui
Perl Oui Oui
Ruby on Rails Non Oui
Support de base de données
3 de 3 3 de 3
MongoDB Oui Oui
MySQL Oui Oui
PostgreSQL Oui Oui
Modes de paiement acceptés
2 de 6 1 de 6
PayPal Oui Non
Carte de crédit Oui Oui
Skrill Non Non
Virement bancaire Non Non
Webmoney Non Non
Bitcoin Non Non
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