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Site5 vs Memset

Comparison
Options comparées Visitez Site5 Visitez Memset
Tarif
13 forfaits d'hébergement 6 forfaits d'hébergement
Prix de départ 4,20 € / mois 148,93 € / mois
Domaine gratuit Oui Non
Bons de réduction Non Non
Avis des utilisateurs
1.6
2.2
Fiabilité 1.6
1.0
Tarif 1.8
3.0
Convivialité 1.6
4.0
Assistance 1.4
1.0
Caractéristiques 1.7
2.0
Avis d'utilisateurs
153 avis 1 avis
Dernier avis positif
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Dernier avis négatif
c de la me*de
admin serve,
2.0
a eviter absolument, support 0 , serveurs 0 , fiabilité 0 , tarifs alors là n'en parlons pas ...
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Plus ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Moins
Hébergements partagés
3 forfaits de 4,20 € à 10,14 €
Non
En dessous de 4 $ Non Non
En dessous de 8 $

hostBasic

4,95 € / M
  • Espace : Illimité
  • Bande passante : Illimité
  • Panel : cpanel
Afficher le forfait hostBasic
Non
Plus de 10 $

hostPro

8,95 € / M
  • Espace : Illimité
  • Bande passante : Illimité
  • Panel : cpanel
Afficher le forfait hostPro
Non
VPS
7 forfaits de 46,68 € à 275,86 €
Non
En dessous de 4 $ Non Non
En dessous de 8 $ Non Non
Plus de 10 $

VPS2

55,00 € / M
  • Espace : 50 GB
  • Bande passante : Illimité
Afficher le forfait VPS2
Non
Serveur Dédié
Non
6 forfaits de 148,93 € à 945,69 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non Non
Plus de 10 $ Non

1U 1xQuad-Core

175,46 € / M
  • Espace : 1 TB
  • Bande passante : Illimité
Afficher le forfait 1U 1xQuad-Core
Hébergements cloud
3 forfaits de 16,98 € à 30,56 €
Non
En dessous de 4 $ Non Non
En dessous de 8 $ Non Non
Plus de 10 $

Plus

20,00 € / M
  • Espace : 10 GB
  • Bande passante : 102.4 GB
Afficher le forfait Plus
Non
Emplacements du ou des serveur(s)
4 de 6 2 de 6
Amérique du Nord Oui Oui
Europe Oui Oui
Asie Oui Non
Océanie Non Non
Amérique du Sud Oui Non
Afrique & Moyen-Orient Non Non
Asssitance
5 de 6 3 de 6
Chat en direct Oui Oui
Support téléphonique Oui Oui
Support courriel Oui Oui
Forum Non Non
Guides vidéo Oui Non
Base de connaissances Oui Non
Support CMS
5 de 9 2 de 9
WordPress Oui Non
WordPress géré Non Non
Joomla Oui Non
Drupal Oui Non
Magento Oui Oui
Fantastico Oui Oui
Softaculous Non Non
PrestaShop Non Non
Zen Cart Non Non
Système d’exploitation supporté.
1 de 2 2 de 2
Windows Non Oui
Linux Oui Oui
Langages supportés
2 de 7 0 de 7
PHP Oui Non
Java Non Non
Python Oui Non
Node.js Non Non
Django Non Non
Perl Non Non
Ruby on Rails Non Non
Support de base de données
1 de 3 0 de 3
MongoDB Non Non
MySQL Oui Non
PostgreSQL Non Non
Modes de paiement acceptés
2 de 6 0 de 6
PayPal Oui Non
Carte de crédit Oui Non
Skrill Non Non
Virement bancaire Non Non
Webmoney Non Non
Bitcoin Non Non
Second

Second

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