nd agree with Terms of Service, once upon signing up, and once upon completing a new order. Since our system has detected an account with matching details to yours, it was not allowed for you to use our promotional price hosting plan. We believe there is nothing wrong with following the rules, and we as a company and a service provider should not be held to account for reminding our clients to do so.

One more reason for us not to reconsider, is the fact, that after your order being cancelled on 01.08.2018, some of your account details were changed, in a way that they would not resemble the ones from your previous/first account, that is active even now.

We still wish you all the best in future endeavors!

ut only maintains Outer London telephone number starts to raise the legitimacy question of Awardspace? Where's the local German telephone number based out of Kiel for your German clients to call? FYI apologise is spelled with a s not a zed in the wording, which in fact this company has no remorse for any of the inconvenience it causes for all it's new and past clients. The terms of service clearly does not state anywhere in the document that using more than one account on promotional pricing is prohibited. Even if your clients are required to read, understand and agree with terms of service, once upon signing up, and once upon completing a new order, there still is no mention of the promotional clause anywhere on the terms and services document. As a being web hosting and a service provider, your company should be held to accountable for being transparent on promotional pricing from the main website of awardspace, not in a obscure place. Your promotion clause is actually placed in a obscure place or in another document (also known as invoicing and provisioning). The promotional clause as mentioned by the nameless awardspace employee, must be fully disclosed with in the paid term and conditions agreement, which every new customer must click and be agreed upon before any payment can be made to awardspace. Please be aware that is not a appropriate place to mention about cancelling a customer account as retaliation against a past present or future customer, especially in a web hosting review forum such as Host Advice. A company and/or service provider that can not be held to accountable for having transparency clauses in their terms and services. something is wrong with this on a grand scale. Besides your retaliated reply should be given one more reason for those reading this, not to consider awardspace as a internet host provider!!

Best Regards
Simon Burbank
Who actually signed their unlike the name person @ awardspace