Avis d'expert sur Liquid Web 2018

Note de Liquid Web

  • Fiabilité
    10 / 10
  • Tarif
    8 / 10
  • Convivialité
    10 / 10
  • Assistance
    10 / 10
  • Caractéristiques
    10 / 10
9.6
Noté par Max Ostryzhko

Quality over quantity is the name of the game for Liquid Web

With around 30.000 satisfied customers around the world, Liquid Web is a smaller US-based hosting company, offering nothing less than a top-notch service. They own and operate three data centers, including one in Europe, which are more advanced than many other hosting companies have. Established back in 1997, Liquid Web clearly has a good handle on what they are doing. This is because the company is strictly focused on providing the best in class hosting for their customers. The majority of their marketing efforts go toward attracting large customers for their dedicated and cloud hosting services. They used to offer shared hosting too, but now they are focused on advanced services, and if you are looking to start a small personal website, then the best solutions would be to look for a better deal somewhere else.

Uptime & Reliability

Comparez
10

Exceptional uptime guarantees with virtually no downtime

Maybe one of the best features about Liquid Web is their uptime. It’s one of the few providers that can guarantee 100% uptime and deliver it without a problem. With any of their packages, you will be given a 100% uptime guarantee. What is unique here is that they offer ten times the compensation for any downtime you do experience. For example, if your website is unavailable for 1 hour, you get 10 hours of credit to your bill. In addition, they offer a 30-minute rapid hardware replacement service, so if a drive or other piece of your server dies, it will be fixed quickly. The bottom line here is that this is one of the most reliable hosting options in the industry.

Features

Comparez
10

All features focused on providing high-quality services

One of the first things to point out about Liquid Web is that they are a privately owned company and have three data centers, in Michigan, Arizona, and Amsterdam. They have branched out in Europe just recently. Their features are advanced by all means. Liquid Web offers a bundled SSL certificate, automatic daily backups, intelligent image optimizations and much more. For their dedicated and VPS customers, the company has some of the best service level agreement (SLA) that guarantees 100% network and power uptime, a 30-minute initial response time, and hardware replacements should also happen within 30 minutes. With VPS, dedicated or cloud you will really get the full treatment. They have fully dedicated servers with single, dual or quad-core CPUs. You can also request custom servers if you need something more specific. In addition to these packages, you will get a number of other nice features such as a free domain name, and static IPs.

Support

Comparez
10

Extremely responsive and professional technical support

Liquid Web refers to its customer support as the “Heroic Support”. They are available 24/7, with a high-level of expertise and 300+ hours of training. No matter what kind of problem you are facing, they will make sure to resolve it as soon as possible. They have a few means of communication: phone, live chat or through their email. No matter which one you decide to use, the response rate is fast. They are also super helpful. Their toll-free phone line is answered within 20 seconds on average, and dedicated and VPS customers have a 59-second answer guarantee. They also offer 1 hour of credit if your call or live chat request takes more than six minutes to be answered. They do have a self-help page that has a lot of information, although it seems to have been written for technical professionals because it is long and sometimes overly complex.

Pricing

Comparez
8

High-end services for high-end prices

Liquid Web is certainly not trying to compete in terms of pricing. They know that they are offering a much higher end product than just about all other hosting providers, and they will charge you for it. Although the prices are a bit higher than most other companies, you do get a superior service. If you are looking for a cheap shared solution, then you should probably look elsewhere. Everything from the tech support to the hardware and anything else you need is going to be provided for in a very good way. If money isn’t a top concern and you want to enjoy hosting the way it should be done, this is a great company to try.

Summary

Exceptional hosting for larger websites

You really won’t find higher end hosting than this. They focus on quality every step of the way, which helps to provide extremely fast and reliable services. Of course, the price will be a concern to some, but for the target audience of this company, it isn’t going to be a worry. Pros:
  • The data centers are owned and operated by LiquidWeb
  • Great VPS and dedicated server options
  • Extremely responsive technical support
  • 100% uptime guarantee
Cons:
  • High price points
  • No shared hosting

Liquid Web Avis d'utilisateurs

Basé sur 72 avis dans 3 langues
9
SUPERBE !

La note des clients pour Liquid Web

  • Fiabilité
    9.3 / 10
  • Tarif
    8.6 / 10
  • Convivialité
    9.1 / 10
  • Assistance
    9.1 / 10
  • Caractéristiques
    9.1 / 10

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Il n'y a aucun avis pourLiquid Web en français,si vous avez une expérience avec leurs services, s'il vous plaît soyez le premier à écrire un commentaire dans en français
William S Pappa
Canada
  • Fiabilité 2.0
  • Tarif 6.0
  • Convivialité 2.0
  • Assistance 2.0
  • Caractéristiques 6.0
3.6

WIlliam Pappas

Service utilisé: VPS
LOST MONEY, I was ripped of for 2 months they charged my account before the product we ordered never never was developed and made available to use. I ASKED FOR A REIMBURSEMENT BUT THEY REFUSED. I WOULD RATE THIS PEOPLE RIGHT UP TH ... Lire la suite
dhaval thakkar
Inde
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivialité 2.0
  • Assistance 2.0
  • Caractéristiques 2.0
2.0

Very poor customer service and non sense Billing department

Service utilisé: Serveur Dédié
I am very unhappy and frustrated with TICKET NUMBER 02146658 Refund Open 02135468 Cancel My Servers and Payment Dispuite, it really feels like FRAUD, and agents are asking for proof... please respond and resolve my issue.. after s ... Lire la suite
Caspar Menke
Brésil
  • Fiabilité 6.0
  • Tarif 2.0
  • Convivialité 2.0
  • Assistance 2.0
  • Caractéristiques 2.0
2.8

Defenitely a Rip-off

Service utilisé: VPS
I used to host several domains on the cloudsites services of Liquidweb. Due to their sudden change of policy, I was give 60 days to move my sites, or to subscribe to their Business Email Solution which would cost me US$ 1 / month ... Lire la suite
Sandy E. Rivers
États-Unis
  • Fiabilité 10
  • Tarif 10
  • Convivialité 10
  • Assistance 10
  • Caractéristiques 10
10

BEST EVER CUSTOMER SERVICE

Service utilisé: Serveur Dédié
I'm late in this review which disqualifies me from any advantages offered before or on January 3, 2018. That's not important, but letting you know how GREAT Liquid Web really works hard for you is important.

You can't help but ... Lire la suite
Hymer Menezes
Brésil
  • Fiabilité 8.0
  • Tarif 2.0
  • Convivialité 2.0
  • Assistance 2.0
  • Caractéristiques 2.0
3.2

Was good

Service utilisé: VPS
I had been a customer of Rackspace Cloudsites for over 10 years and was always very satisfied. However when Liquiweb took over the service early last year, problems began to mount. First you have not 1 but 3 control panels with wh ... Lire la suite

Tarif

Service Fourchette de prix
Hébergement Partagé 13,04 € - 34,89 € Voir les plans
VPS 51,47 € - 191,03 € Voir les plans
Serveur Dédié 69,77 € - 323,96 € Voir les plans
Hébergement Cloud 91,54 € - 166,38 € Voir les plans
Les services et les prix sont tirés du www.liquidweb.com

Prix , plans et caractéristiques de Liquid Web - 2018

Offres d'hébergement partagé

Nom de l'offre Stockage Bande passante Nombre de sites Tarif Score
5 GB 239.6 GB Illimité 13,04 € 9.0
20 GB 399.97 GB Illimité 17,40 € 9.0
40 GB 640 GB Illimité 21,76 € 9.0
40 GB 640 GB Illimité 34,89 € 9.0

Plans d'hébergement VPS

Nom de l'offre Stockage CPU RAM SE Tarif Score
40 GB 2 noyaux 2 GB 51,47 € 9.0
100 GB 2 noyaux 2 GB 68,91 € 10
150 GB 4 noyaux 4 GB 121,25 € 6.4
300 GB 8 noyaux 8 GB 191,03 € 10

Offres de serveur dédié

Nom de l'offre Stockage CPU RAM SE Tarif Score
256 GB 4 x 3.40GHz 16 GB 107,62 € 9.2
256 GB 4 x 4.20GHz 16 GB 172,52 € 9.0
256 GB 6 x 3.80GHz 16 GB 161,71 € 9.0
256 GB 16 x 2.10GHz 32 GB 215,79 € 9.0
1.95 TB 4 x 3.30GHz 16 GB 85,99 € 9.0
1.95 TB 4 x 3.10GHz 64 GB 69,77 € 9.0
1.95 TB 24 x 2.20GHz 3.05 TB 323,96 € 9.0

Offres d'hébergement Cloud

Nom de l'offre Stockage CPU RAM Bande passante Tarif Score
250 GB 4 x 3.60GHz 8 GB Illimité 91,54 € 9.0
500 GB 4 x 3.70GHz 16 GB Illimité 120,33 € 9.0
500 GB 6 x 3.80GHz 16 GB Illimité 166,38 € 9.0
Un domaine gratuit est inclus lors de l'achat d'un service d'hébergement de Liquid Web

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