I moved from a Fantastic Web Company, that was bought out by one of the LARGE hosting companies. Then the nightmare began. Unfortunately, I was spoiled with VERY good customer support with my old hosting provider.
After 4 ... Plus attempts of transitioning 30,000 web pages built in Moveable Type and $5000 later, I finally found Liquid Web. Thank God!
These guys are fantastic! I've called several times in the middle of the night, and a LIVE person picked up the phone that I could understand. When I say 24 hour support, it's not some stupid chat AI robot, or out-sourced company.
I'm was SHOCKED! Not only do you get a LIVE person, you can someone that has a 'brain' in regards to complex questions.
I've since transition our website to using Word Press, which is one of the worlds best Blog Management products. No doubt in my mind, that Liquid Web provides the BEST support for Word Press installation.
I'm running our website on on the of their managed servers.
Please note: This is not a cheapy $10 hosting web hosting product. They offer fully hosted managed 24 hour support.
In my opinion, the pricing is VERY competitive. If I could give more stars, I would. No complaints. Moins

We will be looking for a new hosting company. We have been with liquid web for years now and at this point we are completely fed up with all of the problems, outages, and the level of support provided.