One.com Avis d'utilisateurs

Basé sur 48 avis dans 6 langues
3.8
MAUVAIS

La note des clients pour One.com

  • Fiabilité
    3.9 / 10
  • Tarif
    4.0 / 10
  • Convivialité
    3.8 / 10
  • Assistance
    3.4 / 10
  • Caractéristiques
    3.8 / 10

Scores détaillées / Avis

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Seulement 3 One.com reviews are sont disponibles dans en français. si vous souhaitez voir les commentaires dans d'autres langues cliquez ici
K V
France
  • Fiabilité 10
  • Tarif 10
  • Convivialité 10
  • Assistance 10
  • Caractéristiques 10
10

Parfait !

Service utilisé: Partagé - Professional Plus
Je tiens à remonter la note que les mauvais payeurs ont tenu à mettre à ce service. Je n'ai eu aucun problème en 4 ans d'utilisation. Le prix est correct et vous propose même une première année gratuite afin de tester leur service...Lire la suite
Service au hazard
France
  • Fiabilité 6.0
  • Tarif 2.0
  • Convivialité 6.0
  • Assistance 2.0
  • Caractéristiques 6.0
4.4

Renouvellement sans consentement...

Je tenais à dire que ma première année à 12 euros et automatiquement et passé à 109 euros et quelque se qui poussent à la consommation en tant que non expert. Sommes nous protégé? De se type d'abus? Se site est il dans ses droit s...Lire la suite
NG 75001
France
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivialité 4.0
  • Assistance 2.0
  • Caractéristiques 2.0
2.4

Méfiez-vous !

Service utilisé: Partagé
Très mauvaise expérience avec One.com pour ma part.
Service technique de piètre qualité, service client pire encore.
Et le pompon : mon abonnement a été renouvellé malgré mes demandes d'annulation (évidemment ils font tout pour ...Lire la suite
Maria Loyd
États-Unis
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivialité 2.0
  • Assistance 2.0
  • Caractéristiques 2.0
2.0
NOUVEAU

Server always down

Service utilisé: Partagé
I work during UK night time and I constantly have issues with the site being down, would say every day! Support doesn't do anything, they basically blame you. Wouldn't recommend to anyone, especially if you want your business to operate 24/7
Rithuin P
Inde
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivialité 2.0
  • Assistance 2.0
  • Caractéristiques 2.0
2.0
NOUVEAU

BIG SCAM AND BAD SERVICE

Service utilisé: Partagé - Professional Plus
BIGGEST SCAM , auto renewal and they deny to refund even after the website was down for a year cause of non payment but they say its renwed, if its renwed then where the F is the website, only my bank account got renewed not the d...Lire la suite
Ben Carson
Finlande
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivialité 2.0
  • Assistance 2.0
  • Caractéristiques 2.0
2.0

SCAM IN DISGUISE

Service utilisé: Partagé
I've made maybe worse mistake ever by purchasing a domain name for $3.72 from the likes of one.com, next thing you know, without any notification whatsoever at any time including the time of purchase roughly after a year they star...Lire la suite
Tarmo Lukk
Estonie
  • Fiabilité 6.0
  • Tarif 4.0
  • Convivialité 2.0
  • Assistance 2.0
  • Caractéristiques 2.0
3.2

Bad experience, lost almost a year's worth of money. A WEB HOSTING SCAM.

Service utilisé: Partagé - Professional Plus
The only upside is relatively good speed and uptime. The customer support in general is about average, and zero when it comes to the following issue:
Now about the bad side:
One.com are shady scammers. I had to switch hosting du...Lire la suite
Joe Scott
Royaume-Uni
  • Fiabilité 4.0
  • Tarif 4.0
  • Convivialité 4.0
  • Assistance 2.0
  • Caractéristiques 4.0
3.6

I'm so old...

Service utilisé: Partagé - Starter
I remember when one.com were good. Circa 2000 - 2005 they had the best customer service and support I knew of. The people you dealt with were informed and efficient. They were a joy to deal with. Not any more, sadly. They've clear...Lire la suite
Adam Thomson
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivialité 2.0
  • Assistance 2.0
  • Caractéristiques 2.0
2.0

Stay away

Service utilisé: Partagé - Business
Complete shambles, customer service doesnt exist and I asked to close the account before the renewal was due but they still invoiced me and when I refused to pay they sold the debt to debt collectors, SHARKS
user avatar
Chris
My sister has had so much hassle from this company and now feels under so much pressure after not being able to close her account properly. She is worried about debt agencies..any advice?
Adrian Cloghesy
Canada
  • Fiabilité 6.0
  • Tarif 4.0
  • Convivialité 2.0
  • Assistance 2.0
  • Caractéristiques 6.0
4.0

Very Poor customer service.

Service utilisé: Partagé - Starter
First year was a super deal, but once they have their nails in you, you're stuck there.
They do not respond well to emails, they would not transfer my site to GoDaddy as requested in a few emails so I decided to let it expire.
T...Lire la suite
Rob L
États-Unis
  • Fiabilité 2.0
  • Tarif 2.0
  • Convivialité 2.0
  • Assistance 2.0
  • Caractéristiques 2.0
2.0

Completely Awful SCAM ARTISTS

Service utilisé: Partagé
They do not notify you that your domain is about to expire and then charge you. They will tell you that they are going to send you to collections if you do not pay.

Support is awful and basically tells you to go f*ck yourself. ...Lire la suite

Tarif

Service Fourchette de prix
Hébergement Partagé 0,00 € - 5,19 € Voir les plans
Les services et les prix sont tirés du www.one.com

Avis d'expert sur One.com 2018

Rédigé par: Michael Lavnduski

Note de One.com

  • Fiabilité
    5 / 10
  • Tarif
    5 / 10
  • Convivialité
    4 / 10
  • Assistance
    4.5 / 10
  • Caractéristiques
    4 / 10
4.5
Noté par Michael Lavnduski
L'avis des experts ne se traduit pas dans votre langue. Aider la communauté et écrire un avis d'utilisateur dans votre propre langue maintenant.

One.com: Focusing on Total Webmaster Experience

One.com is a well-established web host with over a million active customers and growing.  Their prices and hosting features are all quite competitive, though not necessarily the best of the best in any one area.  Where this company really seems to stand out is on the fact that they offer a full suite of great tools to help webmasters get up and running quickly and easily.

Their free website builder offers dozens of templates, which can be customized to meet your exact needs.  They even offer support for these features, which makes this an excellent option for anyone who wants a website, but really doesn’t know where to start.  The website builder will help you create and customize a fully functioning and personalized WordPress page that will have you publishing content in just minutes.

Another great perk to One.com hosting is that new customers who only need their basic hosting services will get a full year free.  After the initial year, this package is still only $1.89 per month for 15GB of hosting space, unlimited data transfer, personalized email accounts and more.

Uptime & Reliability

Comparez
5

Actual 99.99% Uptime

One.com doesn’t really promote their uptime as a key feature like many hosting companies do, though they certainly could if they wanted.  It took a little digging, but rather than just offering a vague ‘uptime guarantee,’ they actually provided real stats.  Over the course of 979 days, they had a full 99.99% uptime for their customers.

This is higher than the 99.9% uptime that many hosts guarantee, and given the fact that this is from actual user experience, it is much more impressive.  In addition to straight uptime, they also offer the latest security features, which are frequently updated to help ensure your sites are protected from any threats.

While the uptime is clearly impressive, it does seem that there are the occasional errors and difficulties with their backend.  Multiple users had reported seemingly random errors when accessing the cPanel or other areas, though they all had their issues resolved quite quickly.

Features

Comparez
4

Impressive Features List

You’ll find that One.com offers an extensive list of features to all their customers, no matter what level of service they purchased. They take pride in the fact that they can offer full packages that include web hosting, unlimited email, and great support.

One nice feature that isn’t often offered by hosting companies is the Bix solution, which comes included with every hosting package.  Bix provides webmasters with real-time synchronization, file sharing options, music streaming features and a suite of mobile access features.  This little bonus will not only allow you to offer your visitors a little something extra, but it can also make your life easier too.  The fact that it comes standard makes it all the more impressive.

When you sign up with hosting through One.com you will get the standard $75 in Google AdWords if you buy $25.  There are other hosting companies that offer more impressive ad coupons, but for most people that isn’t a major selling point anyway.  Still, it is certainly a nice little perk, especially for those who are just getting started.

Support

Comparez
4.5

Live Support 24/7/365

This is a major selling point for One.com hosting packages.  The fact that they offer unlimited customer support 24 hours a day, 7 days a week is fairly rare in this industry.  This is web chat based support, but for almost all issues that is exactly what people want anyway.

This support is for technical issues only, of course, and doesn’t include things like web design help or other things that people might like.  The fact is, however, that when you’re looking for customer service from your hosting provider, technical support is really all you need.

Pricing

Comparez
5

Free to Start. Cheap to Continue

For the entry level web hosting, you’ll be hard pressed to find a lower overall price.  To start with, you can get a full year for free with their entry level package.  Even after the year, you’ll pay less than $2 per month which is an excellent price.  As you move up in package size, the price goes up progressively, maxing out at $180.80 per month for a 2TB package.

One potential downside for those who are hoping that their website will become wildly successful is the fact that One.com doesn’t offer VPS or dedicated hosting packages.  All of their hosting is shared, which does present some limitations for sites that use a lot of resources.  For the vast majority of users, however, this won’t present a problem.

Summary

All in all, this is an excellent web hosting provider for most personal and small business type websites.  It is easy to use, and offers excellent support.  The one main complaint is that it just isn’t scalable in the event your website gains massive popularity.

Pros

  • Impressive List of Features
  • Excellent Uptime
  • Free First Year for Basic Package
  • 24/7/365 Customer Support

Cons

  • No VPS or Dedicated Server Options
  • Occasional backend errors
Visitez One.com Voir les offres et les tarifs

Prix , plans et caractéristiques de One.com - 2018

Offres d'hébergement partagé

Nom de l'offre Stockage Bande passante Nombre de sites Tarif
15 GB Illimité Illimité 0,00 €
100 GB Illimité Illimité 2,16 €
200 GB Illimité Illimité 3,03 €
500 GB Illimité Illimité 5,19 €
Un domaine gratuit est inclus lors de l'achat d'un service d'hébergement de One.com

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