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Memset vs ChemiCloud

Comparison
Options comparées Visitez Memset Visitez ChemiCloud
Tarif
6 forfaits d'hébergement 11 forfaits d'hébergement
Prix de départ 149,63 € / mois 3,37 € / mois
Domaine gratuit Non Oui
Bons de réduction Non 1 réduction
Avis des utilisateurs
2.2
5.0
Fiabilité 1.0
5.0
Tarif 3.0
5.0
Convivialité 4.0
5.0
Assistance 1.0
5.0
Caractéristiques 2.0
5.0
Avis d'utilisateurs
1 avis 522 avis
Dernier avis positif No reviews yet
Merci ChemiCloud
Gabriel Piget,
10
Happy with their services and support so far, I've been with them for a little over a year now...and the service is as excellent today as it was the day I signed up. They are always responsive, most of their services are cost... Plus -effective, and the servers are stable with consistent performance. Moins
Dernier avis négatif
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Plus ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Moins
Be Careful
Hammad Khan,
4.0
I was honestly planning to sign up for Established Reseller Plan until i stumbled upon the pricing page. I must say that support was good and even waited for 15 mins since i had an urgent phone call to attend.
Anyways, long ... Plus story short and here is the break down of events.
- So when I moved to buy now page, i was a bit shocked looking at the pricing (screenshot attached)
-- What they advertised is $17.49 per month so according to this it should be $209.88 for 12 months but they are asking for 9.40
- When i asked the support staff, he told me that this is what it is and you can pay monthly and remain on $17.49
-- Then when i asked him that this would not be true because your terms on pricing say something different (Link to screenshot https://ibb.co/HGP9jg5)
-- Response was sorry that we are unable to meet in the middle way and the chat closed
Seriously they should be ranked the lowest when it comes to reseller hosting and what a disappointment.
Moins
Hébergements partagés
Non
3 forfaits de 3,37 € à 9,34 €
En dessous de 4 $ Non

Starter

3,95 € / M
  • Espace : 15 GB
  • Bande passante : Illimité
  • Panel : cpanel
  • Nombre de Sites : 1
Afficher le forfait Starter
En dessous de 8 $ Non

Pro

6,95 € / M
  • Espace : 25 GB
  • Bande passante : Illimité
  • Panel : cpanel
Afficher le forfait Pro
Plus de 10 $ Non

Turbo

10,95 € / M
  • Espace : 35 GB
  • Bande passante : Illimité
  • Panel : cpanel
Afficher le forfait Turbo
VPS
Non
4 forfaits de 17,05 € à 306,97 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non Non
Plus de 10 $ Non

CVPS 1

19,99 € / M
  • Espace : 80 GB
  • Bande passante : Illimité
Afficher le forfait CVPS 1
Serveur Dédié
6 forfaits de 149,63 € à 950,18 €
Non
En dessous de 4 $ Non Non
En dessous de 8 $ Non Non
Plus de 10 $

1U 1xQuad-Core

175,46 € / M
  • Espace : 1 TB
  • Bande passante : Illimité
Afficher le forfait 1U 1xQuad-Core
Non
Revendeurs
Non
4 forfaits de 6,39 € à 14,92 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non

Kickstart

7,49 € / M
  • Espace : 60 GB
  • Bande passante : 1 TB
  • Panel : whm
Afficher le forfait Kickstart
Plus de 10 $ Non

Grow

9,99 € / M
  • Espace : 90 GB
  • Bande passante : 2 TB
  • Panel : whm
Afficher le forfait Grow
Emplacements du ou des serveur(s)
2 de 6 4 de 6
Amérique du Nord Oui Oui
Europe Oui Oui
Asie Non Oui
Océanie Non Oui
Amérique du Sud Non Non
Afrique & Moyen-Orient Non Non
Asssitance
3 de 6 5 de 6
Chat en direct Oui Oui
Support téléphonique Oui Oui
Support courriel Oui Oui
Forum Non Non
Guides vidéo Non Oui
Base de connaissances Non Oui
Support CMS
2 de 9 8 de 9
WordPress Non Oui
WordPress géré Non Oui
Joomla Non Oui
Drupal Non Oui
Magento Oui Oui
Fantastico Oui Non
Softaculous Non Oui
PrestaShop Non Oui
Zen Cart Non Oui
Système d’exploitation supporté.
2 de 2 1 de 2
Windows Oui Non
Linux Oui Oui
Langages supportés
0 de 7 5 de 7
PHP Non Oui
Java Non Non
Python Non Oui
Node.js Non Oui
Django Non Oui
Perl Non Oui
Ruby on Rails Non Non
Support de base de données
0 de 3 2 de 3
MongoDB Non Non
MySQL Non Oui
PostgreSQL Non Oui
Modes de paiement acceptés
0 de 6 2 de 6
PayPal Non Oui
Carte de crédit Non Oui
Skrill Non Non
Virement bancaire Non Non
Webmoney Non Non
Bitcoin Non Non
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