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Memset vs InterServer

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Options comparées Visitez Memset Visitez InterServer
Tarif
6 forfaits d'hébergement 56 forfaits d'hébergement
Prix de départ 151,12 € / mois 2,15 € / mois
Domaine gratuit Non Non
Bons de réduction Non 2 réductions
Avis des utilisateurs
2.2
4.4
Fiabilité 1.0
4.4
Tarif 3.0
4.6
Convivialité 4.0
4.4
Assistance 1.0
4.4
Caractéristiques 2.0
4.4
Avis d'utilisateurs
1 avis 386 avis
Dernier avis positif No reviews yet
Best buisness ever !!!
Ismael Cormier,
10
Interserver à été dans le passé un de mes fournisseurs. Je n'ai rien à dire sur la qualité du service ! 5/5 !
Dernier avis négatif
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Plus ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Moins
The worst customer services ever
Ossama Salamah,
3.6
Since we migrated to Interserver.our emails are marked as spam with our recipients and I have contacted customer service several times without any solutions. I tried escalating but they don't have any escalation process. I t... Plus ried reaching to their leadership on LinkedIn but no one is responding. I don't recommend them at all Moins
Hébergements partagés
Non
3 forfaits de 2,15 € à 6,89 €
En dessous de 4 $ Non

STANDARD

2,50 € / M
  • Espace : Illimité
  • Bande passante : Illimité
  • Panel : cpanel
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En dessous de 8 $ Non

WINDOWS ASP.NET

8,00 € / M
  • Espace : Illimité
  • Bande passante : Illimité
  • Panel : cpanel
  • Nombre de Sites : 25
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Plus de 10 $ Non Non
VPS
Non
46 forfaits de 5,17 € à 137,80 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non

VPS1 - Linux

6,00 € / M
  • Espace : 30 GB
  • Bande passante : Illimité
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Plus de 10 $ Non

VPS1 - Windows

10,00 € / M
  • Espace : 30 GB
  • Bande passante : Illimité
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Serveur Dédié
6 forfaits de 151,12 € à 959,60 € 2 forfaits de 42,20 € à 85,27 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non Non
Plus de 10 $

1U 1xQuad-Core

175,46 € / M
  • Espace : 1 TB
  • Bande passante : Illimité
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AMD RYZEN 3600X

99,00 € / M
  • Espace : 2 TB
  • Bande passante : Illimité
Afficher le forfait AMD RYZEN 3600X
Revendeurs
Non
5 forfaits de 17,18 € à 60,25 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non Non
Plus de 10 $ Non

RS One

19,95 € / M
  • Espace : 80 GB
  • Bande passante : 500.02 GB
  • Panel : cpanel
Afficher le forfait RS One
Data Centers
2 de 6 1 de 6
Amérique du Nord Oui Oui
Europe Oui Non
Asie Non Non
Océanie Non Non
Amérique du Sud Non Non
Afrique & Moyen-Orient Non Non
Asssitance
3 de 6 3 de 6
Chat en direct Oui Non
Support téléphonique Oui Oui
Support courriel Oui Oui
Forum Non Oui
Guides vidéo Non Non
Base de connaissances Non Non
Support CMS
2 de 9 6 de 9
WordPress Non Oui
WordPress géré Non Non
Joomla Non Oui
Drupal Non Oui
Magento Oui Oui
Fantastico Oui Oui
Softaculous Non Non
PrestaShop Non Oui
Zen Cart Non Non
Système d’exploitation supporté.
2 de 2 2 de 2
Windows Oui Oui
Linux Oui Oui
Langages supportés
0 de 7 5 de 7
PHP Non Oui
Java Non Non
Python Non Oui
Node.js Non Non
Django Non Oui
Perl Non Oui
Ruby on Rails Non Oui
Support de base de données
0 de 3 3 de 3
MongoDB Non Oui
MySQL Non Oui
PostgreSQL Non Oui
Modes de paiement acceptés
0 de 6 3 de 6
PayPal Non Oui
Carte de crédit Non Oui
Skrill Non Non
Virement bancaire Non Oui
Webmoney Non Non
Bitcoin Non Non
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