Cloudways vs Hébergement WordPress 2019

with Chat to solve my problems ....very thankful....for Cloudways Management , support team.....thank`s

ter filling a short form they prompted me to a chat bot and assigned me an assistant who asked for some info. After chatting with him, they put me on ‘Pending’ and I waited days with no response from them.
So after a few days I tried to talk (very politely) with another chat assistant to see whats going on with my sign up application process. He requested AGAIN the same info, and assured me I will shortly get a confirmation message. Ok, so after waiting another hour I got a little bit annoyed and initiated another chat - with the same guy - he told me not to worry, he will check my application and get back to me.
As soon as he said that, he closed the chat and blocked my IP so I cannot contact the chat again. That was very rude and disrespectful and I got pretty pissed. So from my own experience, I totally NOT RECOMMEND them. They are very unprofessional and wasted my time with no result as I waited days for trying to do a simple sign-up which should only take 10 minutes.

e local vers mon hébergement pour un problème de base de données que j'avais pourtant créée.
Ne trouvant pas cette option dans le module de réclamation, j'ai opté pour le sujet "résiliation". J'ai poser 2 questions qui n'ont pas obtenu de réponses sauf celle qui m'indiquait comment résilier.
C'est une erreur commerciale car je pense que j'aurais trouvé un espace intéressant. Hélas j'ai opté pour un autre hébergement dont je saurais me satisfaire.