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Phurix vs Hostwinds

Comparison
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Tarif
9 forfaits d'hébergement 32 forfaits d'hébergement
Prix de départ 2,34 € / mois 4,77 € / mois
Domaine gratuit Oui Oui
Bons de réduction Non 2 réductions
Avis des utilisateurs
2.0
4.7
Fiabilité 2.0
4.5
Tarif 2.0
4.5
Convivialité 3.0
4.5
Assistance 1.0
4.5
Caractéristiques 2.0
4.5
Avis d'utilisateurs
1 avis 1153 avis
Dernier avis positif No reviews yet
Great Support and Price
Grant Oakes,
9.2
I've used Hostwinds for nearly 2 years and they have been excellent during my stay. However, I am looking at leaving because they have IP issues, mainly, some of the major (Gmail, Outlook, MSN, etc) ISP's block email traffic,... Plus claiming it's SPAM. Apparently, they have some SPAMMERS on their servers and some IP blocks are blacklisted. I have been forced to get a Gmail account so I can send outbound emails, which is a major pain. I've raised this issue with tech support too many times to count but the problem persists. I'd love to stay with them but I have to move on. Moins
Dernier avis négatif
Very Poor Support
John Irvine,
4.0
Recently my client and I both lost our email services on a phurix host. It was reported to normal support and through their 'urgent' support route but their response was nothing, not even an acknowledgement. 10 days later and... Plus many emails from us and still no response.
I was on the basic personal option but my client was on small business level option and loss of emails was a serious issue for them so we had no choice but to move to another host. I changed our MX records to point to the new host and got our email functionality back instantly, then I redirect our nameservers. This issue was not the only time we've had poor support so moving hosts had already been discussed; this was the final straw though.
The new host is fastcomet.com and actually worked out cheaper than phurix as we're combining our domains onto the one host, but price is not the main concern, it's the support and so far it has been very good from fastcomet, with a support ticket and online chat options available - something that phurix used to have but dispensed with several years ago unfortunately.
Also their claimed 100% reliability is only on the network connectivity - it doesn't include server downtime!
There may be a solid reason for their total lack of support but as we don't know what this is we didn't have much choice; they've hosted several domains for me for over 10 years but loyalty only goes so far, bye bye phurix.
Moins
Worst Support ever
Motaz Hakim,
5.2
I've moved from Shared hosting to Managed Linux VPS
The support team is sucks, i felt that I'm an auditor or QA on their jobs
They don't validate the requests.
For example, I've asked to only allow access to specific ports to... Plus only 1 country,
so all they did is added the country 2 letters in the CSF config page and added allowed ports to this country
and they didn't remove the ports from TCP_IN section , it means there's no restrictions here, all they did is like confirming allowing my country !!
so this ticket toke 6 hours, and ended up sending them the instructions how to do it , so !!
another issue, VPS assigned with IP address, this IP address was blacklisted on 3 major RBLs and outlook is blocking this IP too, and when i asked them to change it since we need a clean IP because we gonna sent emails from it, they said, it's extra cost option to change it ! and no gurantuee that new IP will be clean, why should i get a VPS with blacklisted IP ?
another topic
i tried to delist our ip from all blacklisted RBLs and outlook too,
but we faced a new issue, that our emails is not delivered in stays in queue for days
because our server lost connection with the remote mail server we are sending emails to.
Support answer: the remote server blocks your IP, talk to them to unblock
---
another topic, suddennly with no warrnings your server CPU usage go to 100% with no running prcoess !!!
so you open a ticket and wait 2 hours for an answer that it's fixed !! node issue !!!!!! sorry for inconventict
---
another major issue happened with Hostwinds
our VPS in server in Amsterdam,
after we migrate our emails/website from shared hosting to this hosting
we bought a volume storage 100GB and attached it to the server, and moved all emails files on it 70GB!
a history of emails a 7 years history. and everything was good for 3 days and at 4/10/2021 the say facebook was down, the amsterdam server had a network issue at 10PM and we lost all the the connections with the VPS
no way to day anything .. so i've opened a ticket and got no answer, go to live chat and got informed that there's network issue in amsterdam server, and we got access at 12AM but our CPU usage was 100% with no process running
and i toke screenshot from control panel that shows CPU usage and storage usage was 68% of 100GB
they sent me at 2 am a reply that the issue was fixed and they sent me a screenshot from the same cpu usage | storage usage
and i found that storage usage was 1% !!!!!!!!!!!!!!!!!!!
i replyed to the ticket .. WHERE OUR EMAILS !!!
i supposed to sleep that time 2AM because i've work tomorrow at 8am need to wake up
and i couldn't sleep till they fix the server .
and got no replies, so i went to live chat and i'm fired !!!
from 2 am to 6 am all they said they don't know what happened to the volume storage and filesystem corrupted, maybe you got hacked !!!
WHAT THE HELL, GOT HACKED !! how ?? the server connection was down, and if we got hacked, the hacker will go the cloud volume and corrupt the file system ???? talk in more logic !!!
support answer, they have nothing to do with it , network issue won't affact the filesystem of the volume storage!!
and it's my fault that i didn't subscribe for backup plan!!!
when i asked is the backup plan includes volume storage ,and the golden answer: NO!
so we lost 7 years of emails history and they do nothing !!!
final conclution
Stay away from Hostwinds,
Support are sucks
Server Prices are very good, but no stability, no uptime 99.999999 like they said
alot of down times
delay in support reply on ticket
you need to validate every request with your self
Totally sucks
Moins
Hébergements partagés
3 forfaits de 2,34 € à 11,59 € 6 forfaits de 6,44 € à 13,60 €
En dessous de 4 $

Personal

2,45 € / M
  • Espace : 100.04 MB
  • Bande passante : 10.04 GB
  • Panel : cpanel
Afficher le forfait Personal
Non
En dessous de 8 $

Family

6,10 € / M
  • Espace : 1 GB
  • Bande passante : 30 GB
  • Panel : cpanel
Afficher le forfait Family

Basic

6,74 € / M
  • Espace : Illimité
  • Bande passante : Illimité
  • Panel : cpanel
  • Nombre de Sites : 1
Afficher le forfait Basic
Plus de 10 $

Small business

12,13 € / M
  • Espace : 2 GB
  • Bande passante : 60.01 GB
  • Panel : cpanel
Afficher le forfait Small business

Advanced

8,24 € / M
  • Espace : Illimité
  • Bande passante : Illimité
  • Panel : cpanel
  • Nombre de Sites : 4
Afficher le forfait Advanced
VPS
3 forfaits de 18,53 € à 74,12 € 16 forfaits de 4,77 € à 40,82 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non

Unmanaged Linux VPS Hosting 1

4,99 € / M
  • Espace : 30 GB
  • Bande passante : Illimité
Afficher le forfait Unmanaged Linux VPS Hosting 1
Plus de 10 $

Silver

19,40 € / M
  • Espace : 4 GB
  • Bande passante : Illimité
Afficher le forfait Silver

Fully Managed Linux VPS Hosting 1

8,24 € / M
  • Espace : 30 GB
  • Bande passante : Illimité
Afficher le forfait Fully Managed Linux VPS Hosting 1
Serveur Dédié
3 forfaits de 73,68 € à 133,81 € 1 forfait de 170,97 € à 170,97 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non Non
Plus de 10 $

Entry

77,14 € / M
  • Espace : 512 GB
  • Bande passante : Illimité
Afficher le forfait Entry

Dedicated Servers

179,00 € / M
  • Espace : 1 TB
  • Bande passante : Illimité
Afficher le forfait Dedicated Servers
Hébergements cloud
Non
3 forfaits de 4,77 € à 314,23 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non

1 CPU 30GB

4,99 € / M
  • Espace : 30 GB
  • Bande passante : 1 TB
Afficher le forfait 1 CPU 30GB
Plus de 10 $ Non

2 CPU 100GB

28,99 € / M
  • Espace : 100 GB
  • Bande passante : 2 TB
Afficher le forfait 2 CPU 100GB
Revendeurs
Non
4 forfaits de 5,00 € à 9,55 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non

Basic

5,24 € / M
  • Espace : Illimité
  • Bande passante : Illimité
  • Panel : cpanel
Afficher le forfait Basic
Plus de 10 $ Non

Ultimate

8,24 € / M
  • Espace : Illimité
  • Bande passante : Illimité
  • Panel : cpanel
Afficher le forfait Ultimate
SSL
Non
2 forfaits de 71,63 € à 143,27 €
En dessous de 4 $ Non Non
En dessous de 8 $ Non Non
Plus de 10 $ Non

1 YEAR

75,00 € / M
  • Espace : Illimité
  • Bande passante : Illimité
Afficher le forfait 1 YEAR
Data Centers
1 de 6
Amérique du Nord Non
Europe Oui
Asie Non
Océanie Non
Amérique du Sud Non
Afrique & Moyen-Orient Non
Asssitance
5 de 6 4 de 6
Chat en direct Non Oui
Support téléphonique Oui Oui
Support courriel Oui Oui
Forum Oui Non
Guides vidéo Oui Non
Base de connaissances Oui Oui
Support CMS
4 de 6 4 de 6
WordPress Oui Oui
Joomla Oui Oui
Drupal Oui Oui
Magento Oui Oui
Softaculous Non Non
PrestaShop Non Non
Système d’exploitation supporté.
2 de 2 2 de 2
Windows Oui Oui
Linux Oui Oui
Langages supportés
0 de 8 4 de 8
PHP Non Oui
Java Non Non
Python Non Oui
Node.js Non Non
Django Non Oui
Perl Non Non
Ruby on Rails Non Non
ASP.NET Non Oui
Support de base de données
0 de 3 3 de 3
MongoDB Non Oui
MySQL Non Oui
PostgreSQL Non Oui
Modes de paiement acceptés
0 de 6 0 de 6
PayPal Non Non
Carte de crédit Non Non
Skrill Non Non
Virement bancaire Non Non
Webmoney Non Non
Bitcoin Non Non
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